Contract loan servicing process
Comprehensive capabilities and efficient operations so you can stay focused on your core mission
There’s no need to purchase expensive software, struggle with unwieldy spreadsheets, worry about reporting and compliance, or devote your staff to paperwork. We make sure the transition is smooth and the process is easy for you and your borrowers.
We can tailor our approach to the unique needs of your portfolio, whether it’s customized reporting, collection policies, or special borrower relationships. In addition to your specific requirements, our program is created to provide you with:
- Loan setup within three days of receipt.
- Access to real-time information and reporting.
- Multiple means of collecting loan payments from borrowers.
- Creative solutions to support borrowers in troubled situations.
- Maximum payment collections within loan terms.
- Sophisticated cash management techniques such as ACH direct deposit and secure lock box facilities.
- Flexible investor reporting offering routine reports and ad hoc custom reports.
All administrative, compliance, and reporting activities are included in your loan servicing program such as:
- Monthly accounting and reconciliation
- Reporting and communications
- IT systems